Case Study: Residential Real Estate Company

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Abilita can help you navigate the complexities of your telecommunications services. Independent and objective, we represent you.  Read below for a sample case study that led to significant cost reductions and more efficient processes.

Case Study: Residential Real Estate Company 

Abilita consultants reviewed a Real Estate Company’s twelve corporate locations. The review included elements of people, process and technology: phone systems and services, wide area network, hardware and application software, answering service and reception desk, security and disaster recovery.

As a result of the review, a redesign of the Company’s technology infrastructure was proposed, accepted by and project managed by Abilita. The communications redesign included:

  • Streamlined processes for answering service, reception and appointment desk
  • Security and Virus protection across the network
  • Outsourced IT maintenance for onsite issues for all branches
  • Disaster Recovery solutions
  • Hoteling for real estate agents
  • Remote and Call Center users can seamlessly be an extension off the phone VoIP system

Whether it’s reducing costs, resolving billing errors, or taking away your telecom headaches, contact your Abilita consultant to find out how we can help!

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