An essential part of any business’s telecom expense management (TEM) program is an audit. It helps identify inefficiencies in the network and saves money by eliminating waste and ensuring that the company is getting the most out of its telecom services. A telecom/datacom audit can also identify areas where the company could make better use of its resources, such as optimizing existing services or negotiating better contracts with service providers. A thorough audit can assure businesses are getting maximum value for their money and that their network is running efficiently.
The Abilita A3 program takes telecom/datacom audits to the next level.
The first step in the process is AWARENESS, which involves establishing a baseline inventory of all services, vendors, and contracts. This should encompass all types of communication services – landline, wireless services, data, and internet – including cloud services.
The next step is an ANALYSIS of the results of the audit to identify the strengths and weaknesses of current services compared to those the market has to offer. It is important to determine whether current capacity is in line with corporate needs and potential, future changes in IT needs. If changes are needed, we will objectively suggest equipment and services since we are not associated with any particular vendor.
The final step is ACTION – the implementation of approved telecom options, continual monitoring, alerts, and project management guidelines. Newly implemented telecom/datacom changes are integrated into business strategy and vision to prepare for future technology changes.
As important as it is, an audit is just part of an overall telecom expense management program. It’s a snapshot in time, whereas TEM is an ongoing process.
A telecom audit and telecom expense management are two distinct processes that have different objectives. A telecom audit includes verifying the accuracy of the billing information provided by the telecom provider. It is used to identify potential billing errors or overcharges and to ensure that all services are being billed correctly. On the other hand, TEM involves optimizing a company’s telecom costs by analyzing usage data, negotiating contracts with service providers, and implementing cost-saving strategies. TEM also includes a system for tracking invoices and payments to ensure that bills are paid on time.
Abilita’s independent consultants can provide both an A3 audit and TEM optimization. We are experts at guiding organizations through the telecom maze. Because we’re vendor agnostic, we find the best solution, tailored to your needs and budget. Contact us to schedule an audit and gain the confidence that your telecom services are optimized for your individual business needs, at the best price.