Case Study – Premier Texas Litigation Firm

Everyday Abilita helps companies make long term decisions for maximum ROI. Independent and objective, we know how to help you in an ever changing industry. Below is a brief case study that led to optimized technology and true bottom line cost savings of 45%! Contact Abilita to show how we can do the same thing for your business.

Case Study – Premier Texas Litigation Firm

Profile and Key Challenge

A Houston-based litigation firm comprised of 40 lawyers had been managing their own telecom services with in-house staff. In order to realize savings, they looked outside their business for expertise and potential cost saving opportunities. The firm contacted Abilita to assess their current services compared to business requirements with an overall goal to improve services and lower costs.


Communication was a key initiative for the company and a core operating strategy. Abilita’s consultants suggested the following cost-saving strategies:

  • Identified expense waste and unused telecom services.
  • Recommended strategies which enabled the organization to optimize and integrate the entire telecom and technology framework.
  • Negotiated lower rates with service providers.
  • Recommended the adoption of the latest communications technology, which best fit the firm’s business requirements while managing expenses.
  • Built and preserved a competitive advantage without forfeiting innovative business practices and organizational excellence.
  • Providing ongoing optimization and savings through regular analysis and reporting.

Abilita’s telecom expertise provided the firm with professional and independent telecom advice.


Once the project had been implemented, the client realized true bottom line cost savings of 45% of the annual telecom spending budget. The solution that Abilita provided included:

  • Effective management of procurement and billing.
  • Accurate voice, data and network inventory.
  • Optimized network pricing and performance through proactive reporting.
  • Competitive rates with carriers and service providers.
  • Increased staff time available for core business activities.
  • Validation of enterprise processes and invoices with periodic audits.
  • An effective plan for future technology investments that are supported with cost/benefit analyses to ease senior leadership decisions.

Read what the Director of Operations had to say about this project:

“Our firm was able to realize a true bottom line cost savings of 45% of our annual telecom spending budget. Whenever we have telecom questions or concerns, we know we can count on Abilita to provide expert advice and direction to make sure we are utilizing our telecom services in the most efficient and cost effective way as possible. We are very pleased with the services provided by Abilita and recommend their services without hesitation.” 

Abilita has a proven track record in assisting small, medium and enterprise clients track, analyze, and optimize the entire spectrum of telecommunication services and technology infrastructure. Contact us today to see how we can deliver bottom line results and free up staff time.

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Case Study: Residential Real Estate Company

Abilita can help you navigate the complexities of your telecommunications services. Independent and objective, we represent you.  Read below for a sample case study that led to significant cost reductions and more efficient processes.

Case Study: Residential Real Estate Company 

Abilita consultants reviewed a Real Estate Company’s twelve corporate locations. The review included elements of people, process and technology: phone systems and services, wide area network, hardware and application software, answering service and reception desk, security and disaster recovery.

As a result of the review, a redesign of the Company’s technology infrastructure was proposed, accepted by and project managed by Abilita. The communications redesign included:

  • Streamlined processes for answering service, reception and appointment desk
  • Security and Virus protection across the network
  • Outsourced IT maintenance for onsite issues for all branches
  • Disaster Recovery solutions
  • Hoteling for real estate agents
  • Remote and Call Center users can seamlessly be an extension off the phone VoIP system

Whether it’s reducing costs, resolving billing errors, or taking away your telecom headaches, contact your Abilita consultant to find out how we can help!

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